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We are open from mid March until mid May 2018. We are open every day from 09:30 AM till 7 PM.
It is not required to pay a deposit. You do have to bring proof of identification.
Groups with more than 10 people, will receive a 10% discount.
Unfortunately it is not possible to return your bike on a different Rent a Bike location. The bike should be returned at the Rent a Bike location at Keukenhof.
You should return you bike before 7 PM. Should this for whatever reason not be possible, please contact us by phone on +316 12089858 to inform us. When you don't contact us before closing time, we have to charge €10,00 extra per bike.
On request, it is possible to book a personal guide to discover the bulb region.
There are almost always enough bikes for everyone. Just a few days a year, it is possible to run out of stock. In that case, you can wait on bikes to return. This usually takes no longer than one hour. If you want to be assured of cycling, we advise you to arrive before 12 AM. Groups from 10 people can book bikes, only if they pick up the bikes before 12 AM.
We work with different kind of brands. The most bikes are from Batavus. We also have Sparta & Pointer bikes available. The tandems are AZOR branded.
Yes, we rent out orange tandems.
Yes, we also have children's bikes. We have children's bicycles from 20 '' until 26 ''.It is also possible to rent children seats and kid cars. So there are many ways to bring your kids!
That is only possible on bikes which are made for 2 people, like a tandem. It is not allowed to share a regular bike with two people, unless this concerns a child seat.
The bike is not automatically insured.
Our bikes are well maintained and the risk of breakdown is therefore very low. Should the unexpected happen on your way, please give us a call and we will make sure we will come and replace the bike as soon as possible. Our phone number is placed on every bike and also on the receipt we give you.
Minor damage, like straps etc., will not be charged. This is what we call use damage. Major damage like curved wheels, curved frame etc., which is obviously caused by improper use, will be charged.
When you lock your bike, the chances that the bike gets stolen is very small. Whenever this still might happen, you can show us the key of the bike, showing that you’ve locked the bike. If you press charges and you are well insured, you don’t have to pay for the bike. When you are not insured and you can’t show us that the bike was locked, you’ll have to pay the value of the bike.